Narcissism Glossary
in high-conflict messages: brief, facts only
✉️ The BIFF method answers conflict-laden messages Brief, Informative, Friendly, and Firm — the minimum necessary business, cutting off the toxic war of attrition.
It doesn't mean every message deserves an answer — and where threats exist, safety comes before any reply.
It doesn't mean every message deserves an answer — and where threats exist, safety comes before any reply.
Often seen in situations like these
The reply carries only the business: "I'll pick up the kids Saturday at 2."
When this happens, try this
💡 Skip the counterattack — answer with the needed information only: dates, places, the actions to confirm. Whether a legal or business reply is required gets checked separately.